FAQs

Frequently asked questions

Booking

How do I get the best rate?
Book direct with Harvest Lodge Motel on this website, call (02) 6742 3400 or email bookings@harvestlodge.com.au. Booking direct gets you our best available rate, without the extra fees charged by third-party booking sites.

Do you offer corporate and crew rates?
Yes. Harvest Lodge Motel offers corporate rates for companies, crews and regular business travellers, including long stays. We’re also available through the major travel management companies and the GDS. Call (02) 6742 3400 to set up a corporate rate.

How do I secure my booking?
A credit card is needed to secure your booking. For extended stays, large groups or peak periods, we may ask for a deposit.

What payment do you accept?
We accept Visa, Mastercard and Amex.  

What is your cancellation policy?
Cancellations must be made by 2pm the day before your arrival. Otherwise the first night is charged. For long weekends, festival weekends (including AgQuip) and group bookings, at least 7 days’ notice is needed. Special packages may have different conditions, and bookings made through third-party sites follow that site’s policy.

Do you take coach, bus tour and group bookings?
Yes. Harvest Lodge Motel welcomes coach, bus tour and group bookings. Call (02) 6742 3400 or email bookings@harvestlodge.com.au.

Check-in and arrival

What are your reception hours?
Harvest Lodge Motel’s reception is open 7.30am - 6pm

What time is check-in and check-out?
Check-in is from 2pm and check-out is by 10am. For an early check-in, contact reception the day before you arrive. We’ll always try to have your room ready early, though it isn’t always possible on busy days, and extra charges may apply.

Can I arrive late?
Yes. If you’re arriving after 6pm, please call or email ahead and we’ll arrange late check-in.

Rooms and facilities

What types of rooms do you have?
Harvest Lodge Motel is a four-star motel with executive, deluxe, spa and family rooms, plus a two-bedroom family unit. All rooms are non-smoking and have split-system heating and cooling, a flat-screen TV, free Wi-Fi and a kitchenette with toaster and microwave.

Is there parking?
Yes. Free undercover parking is right outside your room, with one space per room. If you’re travelling with a trailer, work vehicle or larger vehicle, contact us beforehand. We have several longer car parks. Please keep to the 5 km/h speed limit on site.

Can I charge my electric car?
Yes. Our EV charger is free for guests. Please let us know when you book so we can reserve it for you.

Is there a pool?
Yes. Harvest Lodge Motel has a swimming pool for guests.

Is housekeeping provided for long stays?
Yes. Rooms are serviced daily, except Sundays and public holidays. If you’d prefer weekly servicing during a long stay, or need a room serviced on a Sunday or public holiday, please let reception know at check-in.

Are pets allowed?
Service pets only

Do you have office services?
Yes. Printing and email are available at reception, and free Wi-Fi is available in every room.

Food and functions

Do you have a restaurant?
Yes. Our licensed restaurant serves dinner from 6pm to 8pm Monday to Thursday, and breakfast from 5am to 8am weekdays. It’s popular with guests and locals. It’s closed for dinner on public holidays and over the Christmas and New Year period.

Do you serve early breakfasts and packed lunches for workers?
Yes. Breakfast starts at 5am, with cooked and continental options in the restaurant or by room service. Room service orders need to reach reception by 7pm the evening before. For very early starts, a continental breakfast can be delivered to your room the evening before, and packed lunches are available on request.

Do you cater for functions?
Yes. Our breakfast room can be booked for day and evening functions, such as workplace training sessions, meetings and birthday parties, with food and drink packages tailored to your group. Contact us to plan your event.