FAQs

How do I get guaranteed best rates? Simply call us on (02) 6742 3400, email bookings@harvestlodge.com.au , or book direct on this website to ensure you get the very best rates available. When you book on third party websites you pay extra fees – avoid this, book direct with us at Harvest Lodge.

What is the earliest I can Check-in? Check in is from 2pm. To request an early check-in, please contact reception the day before you arrive. We will always try to get you into your room early, but please note sometimes this is not possible due to high number of rooms that have to be cleaned each morning. Additional charges may apply. Check out is 10am.

Can I arrive late? Yes, please give us a call or email in advance if you're planning to arrive after 6pm.

Do you have off-street parking? Yes, you will be able to park your car right undercover, out the front of your room. There is one car park per room. If you are travelling with a trailer or a larger vehicle, contact us to make arrangements.  We do have several longer car parks available.

Are your rooms non-smoking? Yes, all rooms at Harvest Lodge are non-smoking.

Do you have housekeeping service for long stay? Yes, housekeeping service is often daily to our guests. However if you only require a weekly service, please let us know.  Rooms are not serviced on Sundays and Public Holidays. If you would like your rooms services on these days, you will need to request this when you check in.

Do you have wireless internet in guest rooms? Yes, we have FREE WIFI available in the guest room and also in the reception area as well.  

Do you have a restaurant onsite? Yes, our restaurant is a popular restaurant for both our guests and locals. We are open for dinners Monday to Thursday from 6pm. We are not open for dinners on Public Holidays.

Do you cater for events, parties or functions? Yes, please contact us today to organise your next event. Whether it be a birthday party, a workplace education session or a function, we can cater for your every need. We use our breakfast room for day and evening functions. A range of food and beverage packages can be tailored to meet your group requirements.

Do you supply breakfast? Breakfast is available at extra charge in the restaurant or room service 7 days from 5am to 8am. There are cooked and continental options available for your breakfast.  Room service orders need to be at reception by 7pm the evening prior.  For those planning an early start, why not order a continental breakfast which can be delivered to the room the evening before departure?

 Do you have Foxtel? Yes, we have selected channels available in all rooms including sport, drama, entertainment and news.

What is your Cancellation Policy? We understand that plans change, however we ask that you provide us with as much notice as possible if you need to cancel your booking.

Cancellations must be made at least 24 hours prior to check in date and time. That is, by 2pm the day prior to your booking arrival date. For long weekends, festival weekends and group booking, cancellation must be made at least 7 days prior to check in date. For cancellations received within this time, the full amount for the first cancelled night will be charged. From time to time we have special packages that have different cancellation requirements. We also have different cancellations policies for third-party booking sites such – when in doubt, book with us direct.

How do I guarantee by booking? Credit card details are required to secure room bookings. For extended bookings or large group bookings, or peak season bookings a deposit may be requested at the discretion of the Harvest Lodge management.

What credit cards do you accept? We accept Visa, Mastercard, Diners Amex (surcharges apply).

Do you accept coach and bus tour booking? Yes, Coach and Bus Tours group bookings are welcome at Harvest Lodge. Please call (02) 6742 3400 to talk to our friendly staff or email bookings@harvestlodge.com.au

Do you have office services? Office services such as faxing, emailing and printing are available at reception. Don’t forget you also have free WIFI in your room.